We pride ourselves on swift service. Standard delivery within Doha and surrounding areas typically takes 1-2 business days. Orders placed before 2:00 PM are often processed for next-day delivery.

Yes. Once your order is dispatched from our warehouse, you will receive an email and SMS notification containing your tracking number and a link to monitor your delivery status in real-time.

Orders can be modified or canceled within 2 hours of placement. Please contact our customer support team immediately at +974 5545 6534. Once an order has been processed for shipping, it cannot be canceled, but you can initiate a return after delivery.

We offer a hassle-free 14-day return policy. Items must be returned in their original, unopened packaging with all accessories and seals intact. For defective items upon arrival, please contact us within 48 hours for an immediate replacement.

Absolutely. As an authorized retailer backed by Maithaliz Trading & Maintenance, all electronics and appliances sold on First Choice come with full official manufacturer warranties. Warranty durations vary by brand and product type (typically 1 to 2 years).

You can bring the product along with your original First Choice invoice to the brand's authorized service center in Qatar. Alternatively, you can contact our support team, and we will assist you in coordinating with the service center.

Yes. We source all our products directly from global manufacturers (like Apple, Samsung, Sony, DJI) and their authorized regional distributors. We guarantee that every item sold on First Choice is 100% authentic and brand new.

Yes, through our parent company, Maithaliz, we offer comprehensive corporate procurement, IT supply, and bulk appliance orders. Please reach out to our team for specialized corporate pricing and B2B accounts.